Shipping

Currently SAINT OGUN RUM is available on the UK Mainland. We’re working hard to make it available elsewhere!

Our Express delivery service uses DPD Next Day Delivery [Next Working Day Delivery for orders made before 3pm. Orders placed after this will be sent the following working day for next day delivery. Orders placed after 3pm on Friday, and over Saturday/Sunday will be dispatched on Monday]. This service costs £6.95.

Our Standard delivery uses Royal Mail, aiming to deliver within 2-3 working days. This service costs £4.95.

Shipping times can vary by address, but we and our partners will endeavour to maintain the quickest service possible. While we use trusted and dependable external delivery partners, they are sometimes unable to guarantee delivery within an expected timeframe due to factors beyond our joint control. When this is the case, we will endeavour to do all we can to have items reach you as soon as possible. Please contact us via details on our contact page if you have difficulties with delivery.

Payments

You agree to provide updated information regarding Your credit card or payment method at any time the information is needed.

You give Us and the Payment Processor the pre-authorisation to verify if Your credit card or payment method account is valid and has the necessary funds or credit available to cover Your payments.

You authorise such credit card to pay any amount described herein.

You confirm that Your credited card has sufficient funds, credit facilities and valid expiry date to cover the payment.

You will receive an electronic invoice for Your payments. This electronic invoice shall serve as Your official receipt.

In case of payment delay, You will not able to use any chargeable features of Our Services until the payment in due have been fully paid.

Upon delay with any payments, You may be required to pay interest on the delay (penalty for late payment) for the period as of the time the payment obligation falls due until conforming performance is rendered. We reserve the right to assess reasonable interest charges on any amounts not paid by the date such payments are due.

You are solely responsible for any and all fees charged to Your credit card by the issuer, bank, or financial institution including, but not limited to, subscription, overdraft, insufficient funds, and over the credit limit fees.

All orders are subject to Our credit approval. We reserve the right to withhold shipment or to require other adequate assurances of performance of Your payment obligations as We, in Our discretion, may require, notwithstanding any order confirmation issued by Us.

All payments shall be paid in GBP. You may have to incur costs for conversion and transfer of money if applied by Your financial service provider.

All prices include VAT at current legal rate in united kingdom, unless stated otherwise in this Agreement. You are responsible for all other applicable taxes, and We shall charge taxes when required to do so.

Other payment methods are accepted only if provided on Our Website.

Returns and Refunds

Please contact us via email at info@saintogun.com with original order details to process. Product must be unopened with all original packaging intact. Under the CCRs (Consumer Contract Regulations) we are only able to refund unopened products.

We will refund the payments within 14 days of purchase if you are not 100% satisfied with our product or service.

We are unable to refund bottles that have been opened or if they were purchased via third party sellers. We are also unable to refund any sale items.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are non-refundable.

Customers are also required to pay associated shipping fees when returning an order, and are responsible for ensuring the goods arrive safely.

All refunds will only be issued to the original form of payment.